Cookies Policy

What cookies are

Cookies are small text files that may be stored on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies can help a website function correctly, remember choices, improve performance and provide information about how visitors use its pages.

Pokiefox Casino may also use technologies that perform a similar function to cookies, including pixels, tags, software development kits, local storage and device-related identifiers. In this policy, we use the term cookies to refer to cookies and similar technologies unless a distinction is needed.

Some cookies are placed directly by Pokiefox Casino. Other cookies may be placed by service providers that help operate, secure, analyse or improve the website. These providers may process information collected through cookies in accordance with their own privacy terms and our instructions or agreements, where applicable.

How long cookies remain on your device

A session cookie normally expires when you close your browser. A persistent cookie remains on your device for a longer period or until it is deleted. The length of time may depend on the purpose of the cookie, your browser settings, and the settings applied through our cookie controls. We aim to retain cookie-related information only for as long as it is reasonably required for the purpose for which it was collected.

Why we use cookies

Cookies may be used for several purposes. The cookies used on the website may change over time as our services, technology and security requirements develop. The main purposes may include the following:

• Essential operation: to allow core website features to work, maintain sessions, process navigation and provide pages or services you have requested.
• Account and security functions: to help recognise an active session, protect accounts, detect unusual activity, reduce fraud and support the safety and integrity of the website.
• Preferences: to remember choices such as language, display settings, consent preferences or other settings that make your visit more convenient.
• Performance and analytics: to understand how visitors use the website, identify errors, measure page performance and improve the design, content and reliability of our services.
• Communications and promotions: where permitted and appropriate, to help understand the effectiveness of communications or display information that is more relevant to your interests and interactions with the website.
• Compliance and responsible use: to support age and identity processes, account controls, safer gambling features, access restrictions, auditing and other legal or operational requirements.

Essential cookies are generally necessary for the website to operate. If you block or delete these cookies, some features may not work properly, and you may be unable to access certain account or gaming functions. Non-essential cookies are used for additional purposes, such as analytics or preferences, and may be managed through the available consent tools or your browser settings.

Cookies do not guarantee that a website can identify you by name. However, information associated with a cookie may be combined with account, device or usage information where this is necessary for the purposes described in our Privacy Policy and allowed by applicable law.

Cookie categories and third-party technologies

Strictly necessary cookies

These cookies support the basic operation and security of the website. They may help with account access, session management, fraud prevention, load balancing, payment or service navigation, and the delivery of pages you request. Because they are important to the operation of the website, they may not be disabled through a standard cookie preference tool.

Functional and preference cookies

These cookies remember selections and settings so that the website can provide a more consistent experience. If you decline them, you may need to repeat certain choices during later visits, and some optional features may not operate as intended.

Analytics and performance cookies

These cookies help us understand general patterns, such as which pages are visited, how long pages take to load, whether links work and where improvements may be useful. Information may be collected in an aggregated or pseudonymous form. We use this information to monitor performance and improve the website rather than to provide an independent record of your gaming activity.

Advertising or measurement technologies

Where used and permitted, these technologies may help measure campaigns, limit repeated displays, understand interactions with communications or provide content that is more relevant to a visitor. You may be able to refuse or withdraw consent for these technologies through our cookie controls or your browser. Refusing them does not necessarily stop all advertising, but it may make advertising less tailored to your interests.

Third-party services

The website may include services supplied by third parties, such as security, analytics, payment, identity, customer support or content providers. These services may use cookies or similar technologies to provide their functions. Third-party technologies are subject to the relevant provider's terms and privacy information. We do not control every technology used by third parties, so you should review their information where appropriate.

A link, plug-in or other connection to a third-party service does not necessarily mean that Pokiefox Casino endorses that service or accepts responsibility for its practices. We take reasonable steps to select and manage service providers, but third-party processing may be governed by separate arrangements.

Your choices and managing cookies

When available, our cookie preference tool allows you to accept or reject categories of non-essential cookies. Your choice may be stored in a cookie so that we do not repeatedly ask you for the same preference. If you clear your cookies, change devices or use a different browser, you may be asked to make your choice again.

You can also manage cookies through your browser or device settings. Most browsers allow you to view, block, delete or restrict cookies. The method varies between browsers and devices, so you should check the relevant help or settings menu for instructions. You may choose to block all cookies, receive a notification before a cookie is placed, or delete existing cookies.

• Blocking essential cookies may prevent login, account management, security checks or other core features from working.
• Deleting cookies may remove saved preferences and sign you out of services that use an active session.
• Browser controls usually apply only to that browser or device, so settings may need to be repeated elsewhere.
• Some third-party providers may offer their own opt-out or preference tools.
• Cookie controls do not necessarily remove information collected before your preference was changed.

Where consent is required by applicable law, we will seek consent before using relevant non-essential cookies. You may withdraw or change consent where the website provides a suitable control. Withdrawal does not affect processing that took place before the change and does not prevent the use of essential cookies where they are needed to provide a service or meet a legal or security requirement.

Do not track signals

Some browsers and devices provide a Do Not Track or similar signal. Because there is no consistent technical standard for responding to these signals, the website may not respond to every such setting. You can use the cookie preference tool and browser controls described above to manage non-essential cookies.

Privacy, updates and questions

Information collected through cookies may include an internet protocol address, device type, browser details, operating system, approximate location, pages viewed, visit times, referring pages, preferences and information about how you interact with the website. We handle this information in line with our Privacy Policy and applicable Australian privacy requirements. Depending on the circumstances, information may be used to operate services, maintain security, improve performance, meet legal obligations and support responsible online gambling practices.

We apply reasonable administrative, technical and organisational measures to protect information from misuse, loss, unauthorised access, alteration or disclosure. No website, internet transmission or electronic storage method can be guaranteed to be completely secure. You should also keep your device, browser and account credentials secure.

This Cookies Policy may be updated when our website, service providers, technology or legal obligations change. The updated version will be made available on this page, and the effective date may be shown with the policy where appropriate. Your continued use of the website after an update may be subject to the revised policy, except where a separate consent or notice is required.

If you have a question about cookies, privacy or the way information is used, please use the support or contact options made available through the Pokiefox Casino website. Do not include unnecessary sensitive information in a general enquiry. We may need to verify your identity before responding to requests about personal information or account-related matters.

If you are concerned about gambling, take a break, use the safer gambling tools available on the website, or seek independent support. Cookie preferences do not replace account, deposit, wagering or self-exclusion controls.